Last Updated: September 7, 2022
- You engage with our products and/or services (“Services”);
- You communicate with us, whether online or offline (“Communications”); and
- We engage with certain third-party partners and providers (“Third Parties”).
Please note, additional privacy policies and notices may apply and be provided depending on the nature of your interaction with Accuity.
What Information Do We Collect About You?
Depending on where you live, how you interact with our Sites and/or Services, the nature of your Communications, and the types of Third Parties with which we may engage, we may collect the following pieces of information from and about you:
- Mailing address;
- Shipping address;
- City, state, and zip code;
- E-mail address;
- Employer and job title;
- Telephone number;
- Information you provide to us in response to surveys and contests;
- Information you provide to us on forms available on our Sites;
- History of your interactivity with our Sites and Services;
- Reports of issues with our Sites and Services;
- Correspondence (including email);
- Submissions and voting and polling activities;
- Usage and activity information relating to the Sites and Services;
- Search queries on our Sites, including through certain forms;
- Information about your interests; and/or
- Technical information gathered automatically when you use the Sites and/or Services, including:
- Device information.
- Browser information.
- Internet service provider or mobile carrier.
- Referring and exit pages.
- Date and time stamps.
- Clickstream data (including page clicks and scrolls).
- Location (for access and use verification).
- Bandwidth speed.
- IP address and device ID.
- Information from cookies and similar technologies (see below for more information).
How Do We Use Your Information?
Depending on where you live, how you interact with our Sites and/or Services, the nature of your Communications, and the types of Third Parties with which we may engage, we may use your information for a variety of purposes, including to:
Perform a contract with you to:
- Provide our Sites and Services to you;
- Notify you about changes to our Sites and Services;
- Enforce our terms, conditions, and policies;
- Administer the Sites and Services; and
- Personalize content you receive and provide you with tailored content.
Use internally to:
- Perform data analytics (including market research, trend analysis, financial analysis);
- Operate, evaluate, develop, manage and improve our Sites and Services (including operating, administering, analyzing, and improving our Sites and Services, developing new Sites and Services, managing and evaluating the effectiveness of our Communications, and other internal functions);
- Protect against, identify and prevent fraud and/or other criminal activity, claims and other liabilities; and
Comply with a legal obligation and/or protect the vital interests of our customers and employees by:
- Preventing and responding to abuse and fraud;
- Preventing and responding to illegal activity;
- Preventing and responding to other harmful content distributed through our Sites and/or Services;
- Prevent the unlawful use and/or selling of our Sites and/or Services; and
- Enforcing our terms, conditions, and policies.
How Do We Share Your Information?
With Your Consent. We may, from time to time, disclose or share your information with your consent. We may obtain your consent in writing, online through “click-through” or related agreements, when you accept terms of service on our Sites and/or through our Services, orally, in person, on the telephone, or by other means. We may share your information in these circumstances to complete a transaction or to perform or offer you a Service.
With Our Subsidiaries and Affiliates. We may, from time to time, disclose your information to our subsidiaries and affiliates for organizational and internal purposes.
With Third Parties. We may share your information with certain Third Parties, such as business partners, advertising networks, marketing partners, data analytics providers, online and offline data collectors, operating systems and platforms, and service providers who provide us a service (e.g., customer service, auditing, marketing, debugging to identify and repair error and/or protecting against malicious, deceptive, fraudulent, or illegal activity).
By Law Or To Protect Rights. We may share your information to satisfy any law, regulation, legal process, governmental request, or where we have a good belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply agreements; (2) protect our rights or interests, property or safety or that of others; (3) in connection with claims, disputes, or litigation (in court or elsewhere); or (4) protect users of our Sites.
Do We Transfer Your Information To Other Countries?
The information we collect from and/or about you may be stored on servers and with Third Parties in the United States (where we are headquartered) or other countries, and whose laws may differ from the jurisdiction in which you live. Any transfer of your information is done with reasonable consideration of the applicable laws in the jurisdictions in which we operate.
How Do We Store & Protect Your Information?
Although no system can guarantee the complete security of your information, we take commercially reasonable steps, appropriate to the nature of information at issue, to ensure your information is subject to appropriate organizational, technical, and physical safeguards in alignment with applicable laws and regulations.
How Long Do We Keep Your Information?
We keep your information for as long as necessary in accordance with the purposes for which it was collected, our business needs, and applicable legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal, consistent with applicable laws and regulations.
Links To Other Sites
Cookies, Advertising, & Tracking
Cookies are small information files that our Sites place on your computer or other devices. Some cookies are temporary. Others are permanent. And there are different types of cookies that serve different purposes, such as functionality and targeting (marketing / advertising).
Our Sites may also use embedded scripts and/or web beacons. An embedded script is programming code used to collect information about how you interact with our Sites. The embedded script is temporarily downloaded onto your device from our, or a third party web server and is active only while you are connected to the Sites. A web beacon is a small graphic image or programming code that may be included in our Site pages and email messages.
For further details about our marketing CRM vendor, HubSpot, please see How HubSpot collects and processes information when you use the subscription service, https://legal.hubspot.com/privacy-policy.
We provide you the ability to exercise certain controls and choices regarding your information. To exercise any of the rights described below, send your request to [email protected] We will respond to your request as soon as possible and in accordance with applicable laws and regulations.
You may submit your request directly, or through an authorized agent, subject to additional verification of your identity and/or the agent’s authorization. To protect your identity, we may also use reasonable efforts, consistent with applicable law, to verify your identity before responding to your request.
Correct Your Information: Depending on where you live, you may have a right to request that we correct incorrect or inaccurate information about you. If appropriate, we will use reasonable efforts to allow you to update or correct the information we collect from and about you.
Access Your Information: Depending on where you live, you may have a right to know what information we have collected about or from you, how that information is being used, and with whom it is being shared.
Delete Your Information: Depending on where you live, and subject to certain exceptions recognized by applicable law, you may have a right to ask that we delete your information.
Withdraw Consent: You may withdraw your consent at any time.
Control Cookies Through Your Browsers: You may be able to disable and manage some cookies through your browser settings. If you use multiple browsers on the same device, you will need to manage your settings for each browser.
Analytics Provider Opt-Outs: To disable analytics cookies, you can use the browser controls discussed above or, for some of our providers (e.g. Google), you can use their individual opt-out mechanisms.
Interest-Based Advertising: For more information or to opt-out of receiving interest-based advertising from participating third-party advertisers please visit:
Email Opt-Out. If at any time you wish to opt out or “unsubscribe” from receiving commercial emails related to our Sites or Services, you may use the unsubscribe link at the bottom of each commercial email you receive or respond to the e-mail with “unsubscribe” written into the body of the reply email. Please note that even if you opt-out of receiving commercial emails from us, we reserve the right to send transactional or relationship communications to you (e.g., if we need to contact you regarding your account status, technical support, changes to our Sites or Services, etc.).
Non-Discrimination. We will not discriminate against you for exercising any of your rights under applicable law and this section. That means if you exercise any of your rights in connection with your information, we will not deny you access or use of our Sites or our Services, charge you a different price or rate for any Services, or provide you a different level of service, subject to exceptions under applicable law.
If you have questions or complaints about how we have handled your information, or responded to any requests above, please contact us below. You also have the right, depending on where you live, to file a complaint with any competent data protection authority, regulator, or governmental agency, where appropriate.
Notice To California Residents
California Consumer Privacy Act (CCPA)
All phrases used under this heading have the same meaning as those phrases defined under the CCPA, as amended.
Notice at Collection
To learn more about the categories of personal information we collect, and have collected from and about California residents over the past 12 months, including the sources of collection, please see What Information Do We Collect About You and How Do We Use Your Information sections above. To learn more about how we use and share that information, please see How Do We Share Your Information section above.
Notice of Disclosure For A Business Purpose
To learn more about the categories of personal information we have disclosed for a business purpose about California residents in the past 12 months, please see What Information Do We Collect About You and How Do We Share Your Information sections above.
Notice of Sale
Accuity does not sell the personal information of California residents. We also do not have any actual knowledge of selling the personal information of any California resident who is 16 years or younger.
California residents have certain rights under the CCPA, including the right to access, delete, and to non-discrimination. To learn more about these rights, please see Your Choices above.
Do Not Track
Our Sites may, from time to time, collect information about your online activities, over time and across different sites and applications. When you use our Sites, Third Parties may also collect information about your online activities, over time and across different websites, online or cloud computing services, online applications, or mobile applications. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Sites currently do not change the way they operate based upon a “Do Not Track” or similar signal. You may, however, disable certain tracking as discussed in Your Choices section.
Our Sites are not intended for children under the age of 18. We do not knowingly collect or use any information from individuals under the age of 18. If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her information without your permission or consent, you can ask us to remove your child’s information by contacting us at [email protected].